Assess the data and context layers first: what agents can access, what is missing, and what is too fragmented. Also identify existing agents, AI tools, and informal usage already inside the organization.
Enable employees to use personal agents while building enough data access and context for core organizational information to become agent-readable.
Expand from personal assistants to shared agents that employees can delegate bounded pieces of work to. These agents complete tasks, route outputs, and ask for confirmation when judgment is needed.
Build agents that drive entire processes, or meaningful parts of processes, autonomously. Humans supervise goals, exceptions, quality, and accountability rather than every individual action.
Employees need repeated use before deeper agent delegation becomes natural, trusted, and governable.
Independent agents only work when they can see enough of the organization to make good decisions.
Humans move from doing the work, to delegating the work, to supervising agent-run processes.