Agent performance depends on what information agents can access.

Use this worksheet to identify key organizational information sources, describe their current state, rate how well they support agent usage, and define the next practical action.

Source Current state Agent support Suggested actions
MeetingsCalls, transcripts, notes, recordings Complete / Partial / None
MessagesSlack, Teams, email, shared inboxes Complete / Partial / None
Tasks & ProjectsJira, Linear, Asana, Trello, spreadsheets Complete / Partial / None
Documents & FilesDrive, SharePoint, Notion, wikis, repos Complete / Partial / None
People & OrgRoles, ownership, expertise, org structure Complete / Partial / None
Customer DataCRM, support, account notes, calls Complete / Partial / None
Business DataStrategy, goals, KPIs, finance, reporting Complete / Partial / None
Org-specificImportant source not listed above Complete / Partial / None
Org-specificImportant source not listed above Complete / Partial / None

Complete

Approved agents can access enough of this source to answer useful questions or perform bounded work reliably.

Partial

Some information is accessible, but permissions, coverage, structure, or retrieval quality limit practical agent use.

None

The information exists, but agents cannot meaningfully access it yet. This may require capture, connection, or cleanup.